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If this is a Walter Gerrells rental, choose Eleet in the rental contract. This form does not reserve the date. Eleet bills the client directly. That charge is not on the Carlsbad Live invoice.

ROSWELL · NEW MEXICO

Eleet Investigations and Security

The room is only as safe as the people watching it.

Armed and unarmed guards, executive protection, and private investigations. Licensed, insured, and on body camera — so the night has a plan, and the morning has a record.

LICENSE
PI-2023-0726
LIABILITY
$1M / $2M
CAMERAS
On every guard
FIELD TIME
20+ years
A protection agent posted at a lit venue entrance at night

ON POST · ON CAMERA · ON THE LICENSE

WHY IT MATTERS

A crowd is not a plan.

Most nights go fine. The nights that do not are decided by who was at the door, who watched the exits, and whether anyone wrote it down. That is the job.

  1. 01

    The door

    Nobody owns capacity, IDs, or the lot. A problem at the entrance becomes the whole night in about a minute.

  2. 02

    The bar

    Minors, people who are already drunk, and a server who is also supposed to be security. Cut-offs fail when nobody is assigned to back them up.

  3. 03

    The morning

    An ejection, an injury, a claim. Without a written report and footage, the venue is rebuilding the night from memory.

New Mexico, in plain language

The Private Investigations Act, NMSA 61-27B, is run by the Regulation and Licensing Department. This is a summary, not legal advice.

  • Nobody may act as a private investigator, private patrol operator, or security guard — or claim to be one — without a department license.
  • Paid physical protection requires a private investigator or private patrol operator license.
  • Working on an expired license is unlawful. Guards work under a licensed private patrol operator or operations manager.
  • Applicants go through a biometric federal criminal history check.
  • Only law enforcement, a licensed private investigator, or an attorney and supervised staff may offer skip tracing.

If the company is not licensed

  • Civil penalty up to $1,000 a violation, and up to $2,000 for practicing without a license or registration.
  • Fraudulently claiming to be licensed is a misdemeanor. Breaking a mandatory requirement can be a petty misdemeanor.
  • Those sections penalize the unlicensed company, not the customer. Your exposure is the injury, the lawsuit, and an insurance fight.

Some in-house employees and certain private events are treated differently. If you are not sure you need a contract company, ask. We would rather tell you.

RATES

Published guard rates. Billed by Eleet, not the venue.

One guard per 100 guests, and never fewer than two on site. The company stays until the event is over, not only until the bar stops. These are the hourly rates on file for Carlsbad Live and the Walter Gerrells Performing Arts Center. Eleet invoices the client directly.

  • Level 1Unarmed$35per hour, per guard
  • Level 2Armed, no firearm$45per hour, per guard
  • Level 3Firearm certified$55per hour, per guard

$525

estimate3 guards · 5 hrs · Level 1

$35 an hour times 3 guards times 5 hours. Add a post for every door, bar, stage, and lot the floor actually has. The state can require more.

SECURITY

Tell us the post. We staff the level it requires.

A guard on a fixed post beside an exit, body camera on the chest
Executive protection walking a client through a quiet hotel corridor
  1. 01

    Unarmed guards

    Doors, tickets, IDs, bags, and a calm presence in the room. Level 1 is $35 an hour per guard.

  2. 02

    Armed guards

    Level 2 is $45 an hour per guard, armed but not with a firearm. Level 3 is $55 an hour per guard and may carry a firearm: age 21, a high school diploma, an exam, firearms training, and certification by the New Mexico Law Enforcement Academy or the NRA.

  3. 03

    Executive protection

    Close, quiet, and planned. Arrivals, routes, and a person whose only job is the principal. Paid physical protection in New Mexico sits under a license. Ours does.

  4. Ongoing posts

    A business that stays open after you leave needs the same standard every shift: credentials on the uniform, a post order, and a supervisor you can call.

THE SHIFT

Before the doors. During the night. After the lot clears.

  • Walk-through

    Every entrance, exit, and blind spot. Emergency exits stay clear.

  • Briefing

    The event, the crowd, the posts, and who is in charge.

  • Radios

    Tested. Venue staff, police, and EMS numbers confirmed.

  • Plan

    Evacuation routes for fire, medical, weather, and threats.

  • Credentials

    Uniform, company ID, and state registration cards.

If alcohol is served

Alcohol sits under the Liquor Control Act, run by the Alcoholic Beverage Control Division. Eleet is the security company on the floor plan. We are not the liquor licensee, and we do not pour.

  • The permit

    Only a dispenser liquor licensee can get a special dispenser permit. A private host cannot.

  • Who pours

    Only the licensee and its employees, and each needs a server permit.

  • Approvals

    The local governing body approves in writing. The property owner signs off. The event stays in the same local option district as the license.

  • Hours and fees

    No more than 12 hours a day. The daily fee is commonly $25 for a private event and $50 for a public one.

  • The ratio

    Plan on one security person per 100 attendees. The Director can require more, or deny the permit.

  • Who counts

    A security company, law enforcement, or a server-permitted employee working security only.

  • The floor plan

    Bars, security posts, serving areas, entrances, and exits.

  • On the wall

    The permit, plus signage on pregnancy, firearms, and minors.

  • Conduct

    No sales to minors or to people who are intoxicated. Staff do not drink.

  • If it goes wrong

    A licensee can be liable for serving someone who was apparently intoxicated. Selling to a minor is a serious offense. Confirm the current penalty with counsel — we do not quote a figure from a secondary source.

Guards wear body cameras.

Visible recording changes how people behave, and it protects the venue and the guard from a story that did not happen.

  • Ejections, confrontations, ID disputes, and any use of force are on video.
  • Footage backs the incident report for police, insurers, and attorneys.
  • We do not record in restrooms or dressing rooms.
Body-worn camera on a guard's uniform at a venue post

INVESTIGATIONS

Facts, gathered in a way a lawyer can use.

A private investigator license is a different document from a private patrol license. Before work starts, ask to see the credential that covers your matter. We show it.

An investigator's desk at night, notebook and camera under a lamp
  • Background checks

    Public records, court filings, and licenses. Identity is verified. Employment and tenant screening follows the Fair Credit Reporting Act, including written consent.

  • Surveillance

    Public places, a time-stamped log, and dated video and photos.

  • Divorce and infidelity

    Conduct in public, coordinated with your attorney. We stay out of phones, email, and private accounts.

  • Bug sweeps

    Offices and vehicles inspected for cameras, microphones, and trackers. What we find is documented and preserved.

  • Locating family

    Lawful record searches. A found relative is asked before we hand over where they are.

  • Fraud

    Activity that does not match a claimed injury, public records, and recorded statements. Workers’ compensation and insurance included.

  • Predatory lending

    Contracts, other buyers, and a pattern an attorney or a regulator can use. Dealership matters included.

  • Neglect

    Witnesses, records obtained properly, photographs of conditions, and a report to authorities when abuse is suspected. Nursing homes and daycares.

  • Criminal defense

    Under the defense attorney: witnesses re-interviewed, the scene visited, police reports and video reviewed. DWI and narcotics matters included.

  • Personal injury

    The scene photographed, witnesses found, and video secured before it is erased.

AT INTAKE

How an investigation starts

  1. 1

    1. Lawful purpose

    We confirm a lawful reason and turn down anything that looks like stalking or harassment.

  2. 2

    2. Conflicts

    We make sure we are not already working for the other side.

  3. 3

    3. A written agreement

    Scope, rate, expenses, retainer, and how often you hear from us. Signed.

  4. 4

    4. Honest expectations

    Effort and lawful methods. Never a guaranteed result.

  5. 5

    5. The report

    Dated, factual, and clear about what was seen versus what is inferred. Originals stay unaltered. We can testify.

WHAT WE REFUSE

If a firm offers these, hire someone else.

  • No trespassing on private property.
  • No wiretapping, hacking, or opening phones, email, or accounts.
  • No hidden GPS trackers, and no recording where the law prohibits it.
  • No pretexting to get bank, phone, or medical records.
  • No impersonating police or any government official.
  • No paying witnesses, and no tampering with evidence.

Updates come on the schedule in the agreement, including a flag when the budget is running out. Client and subject information stays confidential.

CREDENTIALS

The paper a venue should ask to see.

The company was organized in 2025. The people doing the work have more than twenty years in the field. Those are different facts, and both are true.

  • Entity

    Eleet Investigations & Security LLC, a New Mexico domestic limited liability company, no. 0008013727, effective March 4, 2025.

  • License

    Private Patrol Company, No. PI-2023-0726. Issued April 10, 2023. Expires April 10, 2029.

  • Insurance

    General liability, $1,000,000 per occurrence and $2,000,000 aggregate, through March 3, 2027.

  • Where

    5 Kensington Ct, Roswell, NM 88201. Work runs across New Mexico.

Crash reconstruction is not offered. A private investigator needs a department-approved course before offering it, and we do not advertise work we are not set up to do.

CONTACT

Tell us the job.

The form goes to EleetInvestigations@gmail.com. Say what the night looks like, who needs watching, or what you need proved. If it is urgent, call. A person answers the work.

ELEET

Eleet Investigations & Security LLC. New Mexico private patrol company, license PI-2023-0726. Licensing and alcohol notes on this site are general information, not legal advice. Confirm them with the Regulation and Licensing Department, the Alcoholic Beverage Control Division, or your own counsel.

Carlsbad Live·Venue security rules

5 Kensington Ct, Roswell, NM 88201
EleetInvestigations@gmail.com